Our courses are popular and proven, with 85% of over 2000 participants across the public sector and beyond rating them as good or very good.
We emphasise applied learning, with mentoring support from our experienced practitioners with a track record of delivering results.
Our content and approach is flexible to suit your requirements – get in touch to discuss your needs.
Get In TouchOur approach
Our Capability Building programmes span two main topics, addressing public service organisations’ key needs.
We offer a range of specific programme options from one-off training to application of training to projects over six months: contact us to find out what is most suited to your organisation.
Problem-Solving And Delivering Impact
Understand, analyse and solve complex problems quickly in challenging multi-stakeholder contexts. Our full suite of tools covers effective analytical, problem-solving, project-management, and communication and influencing approaches.
Continuous Improvement
Understand performance and quality issues, rapidly design and deliver solutions, and evaluate your impact as leaders,managers, and frontline staff.
These courses have been developed and honed through delivery to over 2000 leaders and frontline staff in public services across the UK.
Explore Our Capability Building Resources
- Problem Definition Sheet: distil the key information for your project down to one page
- Issue tree: break down the question
- Hypothesis tree: organise thoughts on the answer
- Boat chart: share your plan on a page
- Our course: Delivering Fast Effective Projects
- Our course: Problem Solving and Analytical Thinking