Delivering Fast Effective Projects

'How can we deliver successful projects?'

This highly interactive course is delivered in-person over 3 days, or in a modular virtual format over a week, with an optional 4th day scheduled four to six weeks later to reinforce and apply learning in participants' everyday work. 

Centred around a public services specific case study, participants will experience the full project lifecycle based on our widely-used "D5" approach: Define the problem; Discover the current state; Design the future state; Deliver the change; Digest the impact.

To maximise participants' learning, this course can be supplemented by follow-up mentoring which supports them to practically apply the tools and approaches in their day-to-day work - and to help other colleagues do the same.

Problem Structuring and Analytical Thinking

'How can we tackle complex problems?'

This is our flagship bitesize course for policy and project professionals, lasting 6 hours in total and spread over 2 half-days.

In the first half-day training session, participants learn about and practise four powerful tools which will help them to define a problem, structure a problem, develop a hypothesis and plan their work.  

The second component, which takes place 4-6 weeks later, is a 2-hour follow-up session in which participants revisit the tools and explore new content on developing insight and influencing others to deliver change.

Embedding Psychological Safety

'How can we make sure our teams excel?'

This course is centred around a vital ingredient for any high-performing team in public services: psychological safety.

In line with the latest research on the significance of psychological safety for successful teams, this course will equip your teams to create an environment where staff can learn and develop together, fostering both personal and professional growth.

Our interactive workshop will allow participants to collaboratively identify specific actions and behaviours to boost psychological safety in their teams.

AI Applied: Essentials for Public Services

'How can we make the most of Artificial Intelligence?'

This interactive course aims to empower public service leaders with the knowledge and skills they need to harness AI in their daily roles.

Participants will explore core AI concepts and sector‑relevant use cases before learning how to embed AI‑enabled solutions in their organisations, ranging from frontline delivery to strategic decision-making.

The session culminates in a practical, team‑based “hack‑a‑thon” where participants will have the exciting opportunity to apply their learning directly to current challenges.

This course builds on the key insights shared in the book 'AI Demystified: Unleash the power of artificial intelligence at work' (2025), written by Antonio Weiss, Senior Partner at The PSC.

Putting Change Management into Practice

'How can we lead change and bring our organisations along with us?'

This course equips senior leaders to apply the influential model of change set out in "Our Iceberg is Melting" by John Kotter and Holger Rathgeber.

Strengthening their own relationships as a senior group of peers, participants will spend 1 day together exploring what it takes to set the stage for change, decide what to do and make it happen.

Leading Complex Systems in Health and Care

'How can we address the most complex challenges facing health and care systems today?'

This course is for leaders who recognise that only a systems paradigm can adequately frame and address the knottiest challenges in health and care today - and who are keen to learn more.

Modules on this course cover the key concepts of systems thinking, the applicability of complexity theory to health and care today, and the value of facilitative leadership in complex systems. 

Carbon Literacy in the NHS

'What is the scale and impact of the NHS's carbon footprint, and how can we reduce it?'

This course is for NHS staff who recognise the urgency of action to reduce carbon emissions, and who want to understand how to do so. It aims to impart a foundational level of carbon literacy: "An awareness of the carbon costs and impacts of everyday activities, and the ability and motivation to reduce emissions." 

Participants learn about key concepts in sustainability, and practice a range of skills to enable them to accelerate the transition to net zero in the settings where they work, through group and individual exercises using a case study of an NHS Trust.