“We partner with health & care providers to reduce wasted resources through performance improvement and system-wide service design, enabling the NHS to make best use of their biggest areas of spend.”
- Chris Bradley, Senior Partner
Contact UsTHE CHALLENGE
System-wide resource optimisation
Acute care now accounts for more than half of the NHS budget, yet productivity remains below pre-pandemic levels. Leaders face competing demands: cut costs, reduce waiting times, and shift care closer to home: All without compromising quality.
These challenges don't exist in isolation. System partners must collaborate, share resources, and agree funding flows, often without clear structures or mandates to guide them.
Related Case Studies
Transforming Discharge Processes in Hull & East Riding of Yorkshire
The PSC supported a 75% reduction in the number of long-stay patients delayed in hospital,…
Delivering financial savings for a community provider
Supporting a CIC community health provider to transform services, improve care quality and…
Urgent Treatment Centre (UTC) Delivery Support
Mobilisation of a co-located urgent treatment centre on the Hull Royal Infirmary site,…
WHAT WE DO
System-wide solutions
Acute Care Performance Improvement
We've supported more than 20 sites to improve A&E performance, reduce inpatient length of stay, cut discharge delays and avoid admissions across the end-to-end pathway.
Discharge Pathway Transformation
We redesign discharge and intermediate care models with NHS, local authority and voluntary sector partners to get people home sooner and safely.
Cost improvement and procurement savings
We identify savings and efficiencies to help organisations reduce costs by millions of pounds without compromising quality.
Community and Neighbourhood Redesign
We make community health more effective and efficient through better service design, supporting the national ambition to shift care from hospital to community.
Our Performance Improvement Experts
OUR IMPACT
Delivering measurable improvements
We’ve supported over 20 hospital systems to improve Urgent & Emergency Care, Discharge Performance and Admission Avoidance and we’ve been nationally recognised for our work by NHS England and as winners at the HSJ Awards.
60% reduction in delayed patients across Hull and East Riding
We worked with health, social care and VCSE partners to co-design and implement a new integrated discharge model across Hull and East Riding. The programme reduced delayed patients by 60%+, released the equivalent of 60 beds and reduced post-NCTR length of stay by 48%.
14–17-point improvement in ED performance at Imperial
We supported Imperial College Healthcare and NHS London to redesign patient flow across emergency and inpatient pathways using our “Sprint-Sustain” methodology. Imperial improved Type 1 ED performance by 14–17 percentage points against the national trend, while staff reported feeling more in control of patient flow.
50% increase in SDEC throughput at Maidstone and Tunbridge Wells
We supported NHS South East and local systems to design and implement Same Day Emergency Care models that reduced avoidable admissions and improved patient flow. At Maidstone and Tunbridge Wells, medical take through SDEC increased by 50%, contributing to a 14% reduction in bedded admissions.
9-point improvement in 4-hour performance at Hampshire Hospitals
We worked with Hampshire Hospitals to diagnose operational pressures and implement end-to-end urgent and emergency care improvements across ED and inpatient pathways. The Trust improved 4-hour performance by 9 percentage points against the national average, reduced ambulance delays by 40% and cut ward length of stay by 11–16%.
Related Insights
Transforming UEC to Make Room to Bust the Planned Care Backlog: Roundtable Insights
Discover how NHS organisations are reducing emergency department pressures through…
Fit for the Future: Realising the ‘Left Shift’ from Hospital to Community
Insights from The PSC’s roundtable on community health, innovation and system…
What can we learn from national clinical transformation programmes?
Sharing our showcase from the European Healthcare Design Conference 2024.
Let's work together
Contact Chris Bradley to discuss how we can help you improve productivity in your organisation.
Get in touch