Tech Strategy & Policy Development

We help public service leaders turn digital, data and AI ambition into value through strategy, governance and delivery.

"We help public services deliver greater public value in the age of AI, from board to dashboard."

Dr Antonio Weiss, Senior Partner for Digital, The PSC & author of AI Demystified (FT/Pearson, 2025)

WHAT WE DO

Our Services

AI & digital strategy

We help organisations define their medium and long-term horizons for digital, data and AI – identifying where the greatest opportunities lie, setting out strategic options and building the case for change with robust return on investment and cost-benefit analysis.

AI Portfolio Programme Office (APPO)

Getting measurable, scalable value from AI requires a lightweight central capability. The PSC's proprietary APPO model gives organisations the structure to align activity to goals, allocate resources, manage risk and track real outcomes, turning scattered pilots into a governed, high-value programme.

Technology policy development

We help central government departments, regulators and arm's length bodies develop robust, evidence-based technology policy. Our work includes smart data policy, AI regulation and national AI strategies, combining deep policy expertise with practical delivery experience.

AI use case identification & prioritisation

We rapidly identify and prioritise high-value AI and automation use cases – moving from opportunity mapping through to pilots and beta rollout. We focus relentlessly on public value, not buzzwords: what will actually improve outcomes for citizens and staff.

AI training & capability building

We deliver AI literacy and awareness programmes for senior civil servants and leadership teams, equipping leaders to ask the right questions, commission well and build the organisational confidence to move from curiosity to action.

Transformation planning & case for change

We turn strategy into delivery-ready plans – setting out the governance, investment, sequencing and change management approach needed to move organisations from ambition to accountable execution.

OUR PROPRIETARY APPROACH

The APPO model: how we turn AI ambition into measurable impact

Organisations grappling with AI face the same pattern: enthusiasm in pockets, pilots scattered across teams, and a growing stack of use cases that nobody quite owns. Left unmanaged, AI produces a lot of motion and not much value.

The PSC's AI Portfolio Programme Office – APPO – applies the same discipline to AI that any effective organisation applies to its most important strategic investments. It's not a theoretical framework. It's an approach we've applied with some of the world's leading public sector organisations, including governments at national level, and to ourselves.

Learn more about APPO

Explore our process

WHERE WE WORK

Supporting policy, strategy and delivery across government

Our experience spans the full breadth of UK public services – from national policy departments and regulators through to devolved governments and arm's length bodies.

Central government departments

We've worked across every major UK government policy department over 20 years – including on national AI strategies, smart data policy underpinned by the Data Use and Access Act, and COVID-19 response programmes for the Department for Education.

Regulators & arm's length bodies

We've worked with over 100 UK arm's length bodies and regulators, identifying novel AI opportunities, removing barriers to technology adoption and building AI capability across organisations including Ofcom and the Care Quality Commission.

Devolved governments

Our work with the Welsh Government identified over £15bn of economic opportunity from AI adoption across all sectors, leading to two new growth zones. We bring the same depth of expertise to Scotland, Northern Ireland and local authorities.

International governments

We've supported governments at national level on AI strategy, design of an Office for AI and major national AI policy – bringing international perspective while maintaining the deep UK policy expertise that makes our recommendations land.