Search Results — 100 results
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About The PSC
We exist to make public services brilliant
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The PSC is committing to new, more challenging sustainability targets
We are delighted to announce that we are committing to new, ambitious emission reduction targets, in line with the latest climate science
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What does a good net zero programme look like for Integrated Care Systems?
The NHS has committed to reaching net zero in 2045 and Integrated Care Systems (ICSs) will play a key role in meeting this target. Discover what good looks like…
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The PSC Wins Double Silver at the HSJ Partnership Awards 2024
We are delighted to announce that we have been awarded double silver at The HSJ Partnership Awards in the categories: Patient Safety Collaboration of the Year…
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National knowledge transfer and skills building programme for 50 mental health NHS Trusts to improve equity of experience for detained patients
In the year to March 2022, black people were almost 5 times as likely as white people to be detained under the Mental Health Act. Mental health inpatients with…
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Tool 7 - Influence Model
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Tool 6 - Stakeholder Prioritisation Matrix
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Tool 5 - Pugh Matrix
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Strategic Thinking Course Materials
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Improving Hospital Discharge in Winter: Our Effective Collaboration Recipe
Winter brings with it significant pressure on health and care systems, which can lead to bed shortages and longer waiting times. It is all the more important…
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How Can National Agencies Ensure Defence, Safety And Security: Priorities For National Space Agencies In The Next Five Years
As space exploration and utilisation continue to advance at stellar speeds, national space agencies face critical challenges in ensuring defence, safety, and…
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20 years to build a hospital? How to save up to £7.5m by speeding up design and approvals for new hospitals & what this could mean for the New Hospital Programme
The PSC’s analysis reveals that a substantial portion of this time, over 60%, is spent navigating the complex business case and approvals process.
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Social Value and Sustainability: Theory and Practice
Understanding, measuring, integrating and advocating for social value and sustainability in public services
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Leading Complex Systems in Health and Care
Developing systems thinking and leadership for complex health and care systems
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Leadership in VUCA Environments
Developing leadership skills for volatile, uncertain, complex and ambiguous environments
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Putting Change Management into Practice
Driving organisational change as senior leaders
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Leading Improvements
Leading quality improvement work to make tangible change
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An Introduction to Strategic Thinking
Applying strategic thinking in day-to-day public sector work
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Sustainability in a Digital World: how to reduce your tech carbon footprint
Explore essential steps for reducing tech carbon footprint in the public sector with our blog on sustainable digital practices.
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Transforming Mental Health Services: The Impact of the Patient and Carer Race Equality Framework
In November 2023, the Patient and Carer Race Equality Framework (PCREF) was introduced, marking a significant step in addressing racial disparities in mental…
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Projects into Products: introducing user-centred design to the NHS
Three barriers to making users happy and how to overcome them
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Digital Services Doing Good: our highlights of the year
In a year that’s tested public services, digital design heroes inspire us with their commitment to ethics, trauma-informed solutions, sustainability, data…
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Reaching net zero in the NHS need not compromise patient care - in fact, it should enhance it
Discover how the NHS’s net-zero initiatives combat climate change while improving patient care. Explore three key areas: energy-efficient hospitals, community…
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Case Study: Migrating UKSA’s Monitor your Satellites service to Amazon Web Services (AWS)
Moving off the legacy GOV.UK PaaS platform to cloud-native AWS with a 20% cost saving
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PSAT Course Materials
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Case Study: Transforming Mental Health Inpatient Services with Sussex Partnership Foundation Trust
Transforming Mental Health Inpatient Services with Sussex Partnership Foundation Trust
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How can capability building bring about long-lasting change for public service organisations?
Training can play a pivotal role in increasing the productivity and versatility of a workforce.
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Coping with Crisis: How The PSC Helped Transform Cornwall’s Health and Care System
It’s early December 2022. The point of the year when the festive period sets in and families and friends start to celebrate and unwind.
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Governing in the 21st Century: The Labour Party Conference Panel
This week we concluded our conference coverage with our panel discussion at the Labour Party Conference.
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Module 11: Communicating recommendations and completing a project
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Module 10: Planning and implementing
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Module 9: Developing insight and making recommendations
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Module 8: Modelling and options appraisal
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Module 7: Process Improvement & Plan Do Study Act (PDSA)
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Module 6: Gathering data and interviewing
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Module 5: Gathering data and conducting analysis
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Case Study - Designing a Real-Time Messaging Service for NHS England
Working with the NHS and Social Care to share information in real-time and design a solution that could save £57m over 10 years
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Tool 4: Workplan Boat Chart
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Tool 3: Hypothesis Tree
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Tool 2: Issue Tree
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Tool 1: Problem Definition Sheet
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In Conversation with James Friend
Last week, Jonathan Chappell, Senior Partner at The PSC hosted a podcast with James Friend
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In Conversation with Jamie Martin
Last week, we hosted an In Conversation podcast with Jamie Martin - former Special Advisor to Michael Gove while he was Secretary of State for Education.
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Pre-course preparation
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Module 2: Structuring the problem & planning the work
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Navigating the Risks and Rewards of AI Technologies
As the Government led AI Safety Summit gets underway, we thought it timely to share our insights and expertise into the ever evolving landscape of AI…
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In Conversation with - Alan Leaman OBE
As the Lib Dem Party Conference draws to a close, we are taking a moment to reflect on our podcast with Alan Leaman OBE last week.
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Our Commitment to Sustainability
This week, Rishi Sunak announced changes to some of the steps on the UK’s path to Net Zero, easing the timelines for a ban on new petrol and diesel vehicles,…
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Staying True to Our Mission
With the political party conference season almost upon us, The PSC will be hosting content pieces around the topic of Governing in the 21st Century.
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Week in the life of an Associate Consultant
I joined The PSC 5 months ago. I’ve really enjoyed my time as an associate consultant so far - there’s lots of variety in the work we do, and it’s been…
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Module 4: Developing hypotheses
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Module 3: Engaging stakeholders
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Module 1: Launching the project
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Modern Slavery Statement
Underpinning our mission is a commitment to fair and equal treatment of everyone involved in our work, internally including staff and contractors, and…
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Digital and User-Centred Projects
Defining, designing, and delivering digital projects in the public sector.
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Delivering Fast Effective Projects
Applying problem structuring and project management tools to fast and effective project (FEP) delivery in public services.
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Problem Structuring and Analytical Thinking
Drawing on tried-and-tested management consultancy techniques to support precise problem definition and policy development.
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How can Quantum Computing be Applied to Operational Healthcare?
Applied Quantum Computing (AQC) and The PSC have been working together to investigate how quantum computing techniques can be applied to a variety of commonly…
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The Net Zero Building Standard Requires Trusts to Act Now as the NHS Maps out its Road to Sustainable Healthcare Infrastructure
In response to the escalating climate crisis and the pressing need to reduce carbon emissions, the NHS net zero building standard provides trusts with clear…
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A Supplier’s World: Why are Buyers in the Health Tech Industry Competing for Good Suppliers?
Spending on IT in healthcare has surged since the pandemic, with the UK health software and IT services market growing by 21% last year, and that trend is set…
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Elective Care: Tackling Challenges with Digital Solutions
The latest NHS wait times data has revealed that - once again - the size of the total elective care wait list has increased to a record level, reaching around…
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Embrace the Two Wheeled Commute - Celebrating Cycle to Work Day
As the world becomes more environmentally conscious, the need for sustainable practices has never been more critical.
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NHS Organisations are Full of Good Ideas to Resolve Challenges, Innovating on How They Approach Change Can Bring Them to Life
As featured on BBC Radio Sussex this month, we’ve helped health and care organisations across Sussex facilitate their first-ever Mental Health Innovation Week.
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In Memory of Lord Bob Kerslake
In The PSC’s office, our meeting rooms are named after great heroes of public services: Aneurin Bevan, Jeremy Heywood, Mary Seacole.
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Our Three Ingredients for a Successful Environmental Sustainability Plan in the Public Sector
The Intergovernmental Panel on Climate Change (IPCC) has concluded that to avert catastrophic health impacts, the world must limit global temperature rises to…
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Could increasing digital inclusion in the UK deliver financial benefits for the NHS?
With estimates that increased digital inclusion could save the NHS £899m between 2023-2032, our digital team investigates the financial benefits digital…
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Lord Bob Kerslake
The PSC family is mourning the loss of our inspirational chair, Lord Bob Kerslake, who sadly passed away on Saturday after a short illness.
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Does increased digital inclusion improve health outcomes?
During the pandemic, the number of teleconsultations in England doubled between February and March 2020, and continued to increase in the months following…
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Rachel Lewis
Rachel Lewis Bio
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Case Study: A ‘blueprint’ approach to healthcare estates: developing estates which enable integration in Plymouth
To address the issue of modern healthcare challenges, The PSC has – in partnership with the Plymouth Local Care Partnership – co-developed a ‘Blueprint’…
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A ‘blueprint’ approach to healthcare estates: developing estates which enable integration in Plymouth
The PSC and the Plymouth Local Care Partnership – developed a ‘Blueprint’ approach to designing estates which meets population needs and enables integration.
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Danny Silk
Danny Silk - Associate Partner at the PSC - Career Overview
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European Healthcare Design Conference
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Dr Nicole Samuel shortlisted as a finalist in the 2023 MCA Awards
We are delighted to announce that our very own Dr Nicole Samuel has been recognised by the judging panel of the Management Consultancies Associates (MCA)…
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Elanor Bond
Elanor Bond - Senior Manager at the PSC - Career Overview
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Balancing the scales: Tackling inequalities in mental health care through improved data quality
From low mood to the detention of patients in mental health wards, inequalities are rife across the current mental health model of care in England. Our…
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Virtual wards: success factors for successful rollout
The PSC Transformation team bring you the 5 key factors for achieving a successful virtual ward rollout, based on their research and learnings from past virtual…
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Dr Kathy McLean
Kathy McLean - Strategic Advisor at the PSC - Career Overview
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Pilot scheme for the prevention of mental health crisis
The PSC and NHS Surrey Heartlands ICS have co-produced a new pilot approach to proactively prevent mental health crisis within the cohort that would not…
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Ruth Jarvis
Ruth Jarvis
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What does a shift to Single Patient rooms mean for NHS Trusts?
Our strategy team shares how to make the most of the move towards 100% single patient rooms under The NHS’s New Hospitals Programme.
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The PSC appoints Lord Bob Kerslake as Chair
Lord Bob Kerslake, former head of the UK Civil Service, will succeed Sir Ian Carruthers as The PSC’s next Chair, as The PSC enters a new phase of growth.
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Digital Roadmap for Learning Disabilities & Autism
We worked with Surrey Heartlands ICS to build a digital roadmap highlighting priority digital initiatives for further investment for people with Learning…
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Reaffirming the NHS 4-Hour A&E Target: Why It Matters
The four-hour A&E standard has been on shaky ground for the last five years, but The PSC broadly welcomes its re-establishment as the yardstick of A&E…
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National Mental Health Act Quality Improvement programme
Putting into practice the principles of the Mental Health Act reforms: a national Quality Improvement programme
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Jamie Sinclair
Jamie Sinclair
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The PSC and Virginia Mason Institute partner to support The NHS England Mental Health Quality Improvement Programme
We’re thrilled about this partnership to deliver a multi-year programme to support The NHS England Quality Improvement Programme focused on delivering reforms…
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Joint Forward Plans: What are they and what do they mean for Systems?
The PSC Strategy and Transformation teams break down the recently published guidance on Joint Forward Plans (JFPs) and consider how systems can get the most out…
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UKGovCamp 2023: Sharing user research across public services
How can user research databases be used across public services to share insights?
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Carolina Torres
Carolina Torres
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NHS Planning Guidance: What it means for Systems and Providers
The NHS has just released its 2023/24 Planning Guidance, outlining the priorities and operational plans for the upcoming year - here are the most important…
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Mark Ray
Mark Ray
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How can we harness the full potential of Integrated Care Boards? - Part 2
Our transformation team shares practical steps that NHS leaders can use to cultivate intrinsic motivation and unleash the full benefits of Integrated Care…
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Oksana Mallett
Oksana Mallett
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Sesha Nicholson-Lailey
Sesha, Associate Consultant
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2023 Digital trends to look out for
What’s in store for 2023? We share the top 10 trends in digital that you should expect to see more of this year.
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Understanding inequalities faced by people with learning difficulties
The PSC worked with Surrey Heartlands on a project to better understand the health inequalities experienced by people with learning difficulties and offered…
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Can we reduce waiting lists in community and mental health trusts?
The PSC hosted a virtual roundtable of experts to discuss how to implement solutions to prioritise patients and reduce waiting lists in community and mental…
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Look back on 2022 with The PSC
What a year! It’s certainly been a year of ups and downs, but we wanted to take a minute to look back on some of the biggest moments that shaped the world,…
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How can we harness the full potential of Integrated Care Boards? - Part 1
Can leaders across the NHS manage the transition to Integrated Care Boards (ICBs) in a way that enthuses staff and unleashes the full potential of this change?…