Contact us to book this course
Capability Building at The PSC
020 3965 2033
"Genuinely one of the most useful and applicable bits of training I've done in the last five years."
Two half-days, with a total of 6 hours training - in-person or virtual
Problem Structuring and Analytical Thinking (PSAT) introduces four powerful and easy-to-use tools which equip participants to define their policy problem, structure their thinking about the issues at play, develop a hypothesis for solving the problem and plan their work accordingly. We've delivered this course to thousands of public servants, who often then introduce the tools to their colleagues and wider teams.
The initial half-day training session teaches the main content of the course, and covers the four core tools:
- Problem Definition Sheet
- Issue Tree
- Hypothesis Tree
- Workplan Boat Chart
Our facilitators are all experienced consultants at The PSC who use the tools on a daily basis with their public service clients.
The 2-hour follow-up session - delivered between 4 and 6 weeks later - offers participants the opportunity to further practise and reflect on their use of these tools, as well as covering new content on developing insight and influencing others to deliver change. Participants find the follow-up session valuable in embedding what they learn on the course.