Performance

Performance

Delivering organisational and operational excellence in public services.

Performance

We create change that sustains.

The PSC team are dedicated to bettering public services. Our collaborative, tried and tested approach to improving performance is focused on creating meaningful change that lives on. We work together to analyse and diagnose your status quo, devise a plan, then make it happen. In doing so we empower your people to deliver, unlocking ongoing results.

The PSC Approach

What defines our approach to performance?

Far Reaching Diagnosis

Far Reaching Diagnosis

We dive into the data to understand your challenges, opportunities, culture and teams, discovering where we can make the biggest, most long-lasting improvements.

Empowered People

Empowered People

We embrace collaboration, working closely with your people to run rapid cycles of trying, testing and improving, growing your teams’ skills, understanding and impact.

Sustainable Impact

Sustainable Impact

We train and mentor your teams to improve your organisation’s capability, ensuring your people are inspired and equipped to deliver.

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Recent Results

"The Trust has not experienced such good performance for the last five years. This work has led to the biggest opportunity this organisation has had for some time."


Associate Medical Director, NHS Trust

"The work was really inspiring. We always think one person can’t do much on their own, but we now have 30 people making improvements and showing real impact."


Alex Whitfield, CEO, Hampshire Hospitals

"The PSC doesn’t tell you what to do. Instead, they empower people to know that their ideas are possible."


Matron, NHS Teaching Trust

Capability Building

Bespoke courses designed specifically for public-service organisations

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Performance Case Studies, News & Insights

New waiting times methodology for community services

New waiting times methodology for community services

22/10/2021 in Performance

The PSC Performance team supported Sussex Community Foundation Trust to improve…

What will Amanda Pritchard do next?

What will Amanda Pritchard do next?

27/08/2021 in Performance, News, Insights

As Amanda Pritchard's first full month as the new CEO of NHS England comes to a…

What can NHS Mental Health Trusts learn from Geel in Belgium?

What can NHS Mental Health Trusts learn from Geel in Belgium?

26/08/2021 in Performance

Welcome to Geel. Buried in depths of the Belgian countryside, it is one of the…

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