Search Results — 100 results
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About The PSC
We exist to make public services brilliant
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The PSC’s Response to DSIT’s Call for Evidence on Smart Data in Digital Markets
Unlocking the potential of Smart Data in digital markets to deliver innovative new services for consumers and businesses.
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Reflections on Public Service: Highlights from the Second Annual Kerslake Memorial Lecture
The Rt Hon Greg Clark on Bridging Local and National Government - and Renewing Universities’ Civic Mission
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Synthetic User Research: Scaling Insight with Generative AI
From Hours of Interviews to Instant Insight - How Generative AI is Transforming Qualitative Research into Scalable, Balanced, and Actionable Intelligence.
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National Mental Health Act Quality Improvement Programme
Commissioned by NHS England and co-delivered with Virginia Mason Institute, we supported 51 mental health wards to deliver locally-led, centrally supported…
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Sanika Sheth
Sanika Sheth, Associate Consultant
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Elisha Powell
Elisha Powell, Associate Consultant
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Tom Beach
Tom Beach, Financial Controller
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Juliana Simoes
Juliana Simoes, Senior Manager
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How the Electronic Patient Record (EPR) Sits at the Heart of Clinical Transformation: A Spotlight On Frailty
EPRs should go beyond data storage to improve patient outcomes and workforce efficiency. Here we explore how EPRs can deliver transformation, using frailty as a…
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Sophia Martin
Sophia Martin, Associate Consultant
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The PSC Joins the Space Technology Solutions Dynamic Purchasing System
We are delighted to announce that The PSC has been accepted on to the Crown Commercial Service’s Space Technology Solutions Dynamic Purchasing System 〈DPS〉.
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How can NHS leaders scale proactive care & personalised care planning for better prevention by 2027?
The 10 Year Health Plan commits the NHS to a nearly 500% increase in the proportion of people with complex needs who are benefiting from agreed care plans…
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Turning the UK Government’s Industrial Strategy into Public Impact: How Public Services Can Lead the UK’s Next Economic Chapter
How can we translate national policy into local results? We’ve digested the 160-page 2025 Industrial Strategy to identify five opportunities for public…
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AI Applied: Essentials for Public Services
Supporting public service professionals to confidently use AI to deliver and transform public services
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The UK Government’s 10-Year Health Plan: What NHS Leaders Need to Know for Strategic Planning and Health Service Transformation
We analyse the 10-Year Health Plan, exploring how its financial restructuring, value-based funding, organisational changes, workforce reforms, and digital…
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Insights from NHS Confed Expo 2025: Building an NHS Fit for the Future
Key takeaways for leaders from NHS Confed Expo 2025 - from AI and remote care, to workforce reset and practical steps to deliver better outcomes.
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How The PSC is Supporting the UK Smart Data Revolution
At the forefront of realising potential: how we are supporting the next steps for Smart Data.
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Human Insights: Video Series
How can public service leaders drive stronger performance? By creating environments where people can thrive. In this series, Associate Partner Eli Bond explores…
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The Spending Review 2025: Key Takeaways for Public Services
What does the published Spending Review 2025 say about the UK government’s investments in security, health and the economy over the next 5 years, and what…
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What will the 2025 Spending Review mean for public services?
How we expect the 2025 Spending Review to impact UK public services, examining departmental prioritisation and cost-saving measures in a constrained fiscal…
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The PSC in Conversation: Space for Growth - How do you make the ultimate space chocolate?
How much would you pay for a bar of chocolate made in outer space? In this bonus episode, we are rejoined by David Leslie from Lab287 to discuss why space…
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Celebrating the Power of Community: Mental Health Awareness Week 2025
Reflecting on our work to improve mental health care both within and by strengthening communities.
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Celebrating the Launch of Cohort 2: Culture of Care Programme Workshop Success
Setting the tone for positive change in mental health care through the Staff Care & Development strand of the Culture of Care Programme.
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How to Model the Economic and Social Impacts of Technical & Digital Innovation?
Value Chain Simulation Modelling: A new approach that helps policymakers simulate future impacts of emerging technologies — aligned with HM Treasury Green…
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The Future of Space: Insights from Space Comm Expo & Farnborough International Space Show
What really goes on in space? And why is it so important to us on Earth? We headed to the Space Comm expo and Farnborough International Space Show to find out…
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Lord Victor Adebowale
Lord Victor Adebowale, Advisory Network Chair
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The PSC In Conversation: Space for Growth - Stellar Reflections from our Podcast Series
How can the UK government reach new heights by investing in the space and satellite industry? Join The PSC team as we share our final thoughts on the role of…
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Demystifying AI in Public Services - A Round Up from CDPS’ Dolenni Digidol Event in Swansea
Antonio Weiss, Senior Partner for Digital and AI, reflects on this week’s event held by CDPS.
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The PSC In Conversation: Space for Growth - Advanced Manufacturing in Space: A New Era for UK Innovation
How can space technologies help patients avoid going to hospital for treatment? And could we make the ultimate ‘space chocolate’? In our latest episode of…
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The PSC Joins UKspace to Champion Innovation in the Space Sector
We are very happy to announce that The PSC has officially joined UKspace as an SME member!
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The PSC In Conversation: Space for Growth - Star Wars: How Defence and Space are Critical for Economic Growth and Global Security
Why is Space the key to future national security? And how does this drive economic security? In our third podcast episode of our Space for Growth series, we are…
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The PSC In Conversation: Space for Growth - From Space to Earth: How Satellites are Revolutionising Life on Earth
How are satellite digital technologies changing the way we live — especially in our oldest industry, agriculture? And can fuel-hungry tech ever be green? Find…
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The PSC in Conversation: Space for Growth – The Role of the Space & Satellite Industry in UK’s Industrial Strategy
In this first episode of our latest podcast series ‘Space for Growth’, we are joined by Lord Victor Adebowale to discuss the government’s INVEST2035…
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Transforming UEC to Make Room to Bust the Planned Care Backlog: Roundtable Insights
Discover how NHS organisations are reducing emergency department pressures through innovative urgent care transformation strategies, to create capacity for…
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Urgent & Emergency Care: Bright shoots amidst a tough winter
We take a look into how some NHS systems are bucking the national trend and making progress on the performance, cost and quality of their UEC services, despite…
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Enhancing Culture and Psychological Safety in Critical Care: The ‘Even Better If’ Programme
The PSC supported the Critical Care team at Imperial College Healthcare NHS Trust, which is a directorate of around 800 staff, split across three sites.
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A Day in the Life of an Intern
Thinking about applying for an internship? Hear about a typical day in The PSC’s summer internship programme from one of our interns.
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NHS Planning Guidance 2025/26: Key Takeaways
What does the published NHS Planning Guidance 2025/26 say about NHS England’s priorities and what are its implications for ICBs and Trusts?
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NHS Planning Guidance 2025/26: Expected Changes and Priorities
Where is NHS England’s Planning Guidance for 2025/26 and what will we be looking for when it is finally published?
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UK Government’s AI Opportunities Action Plan: What does it mean for public services?
The Government’s AI Opportunities Action Plan, written by the technology entrepreneur Matt Clifford CBE, represents an important move towards realising the…
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2024 - That’s (Almost!) a Wrap
As 2024 comes to a close, we look back on a year of transformative change, bold initiatives, and extraordinary achievements across public services.
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Transforming Discharge Processes in Hull & East Riding of Yorkshire
The PSC supported a 60% reduction in the number of discharge patients delayed in hospital, through an innovative ‘recovery-first’ transformation approach to…
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Using Value-Based Healthcare Analytics to Improve Cancer Care Outcomes and Efficiency
Velindre University NHS Trust aimed to transform healthcare delivery through a Value-Based Healthcare program.
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Space and Satellites Sector Growth: Key Priorities for UK Leadership and Development
How industry leaders are shaping the future of the UK’s £18.9 billion space and satellites economy through innovation, talent development, and strategic…
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Unlocking the UK’s Space Potential: Insights from our Space for Growth Roundtable
On 14 November 2024, we brought together leading figures from across the UK space and satellites sector at our Space for Growth Roundtable, inspired by our…
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Katarina Klobasa
Katarina Klobasa, HR Advisor
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Space for Growth: Unlocking the Potential of the UK’s Space and Satellites Sector
The UK space and satellites industry is a hidden gem in our economy, consistently outpacing overall economic growth and poised for even greater expansion.
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Reflections on Public Service: Insights from the Inaugural Kerslake Memorial Lecture
On 8 October 2024, The PSC hosted the Inaugural Kerslake Memorial Lecture, honouring the legacy of Lord Bob Kerslake, our former chair.
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Embedding Psychological Safety
Enabling teams in your organisation to excel
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Paul Tadd
Paul Tadd, Manager
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Using Innovative Approaches to Confront Inequalities in UK Maternity Care
Building an NHS fit for the future: what role can digital technologies play in effectively addressing the root causes of inequalities in maternity care?
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An Innovative Approach to Neighbourhood Health Centres
Building an NHS that is fit for the future: how research into High-Intensity Use of A&E can shape our thinking on Neighbourhood Health Centres
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Lord Darzi Review: Key Takeaways and Our Contribution on UEC “Crowding Out” Other Services
The recently published review by Lord Darzi, a renowned surgeon and former Health Minister, provides a thorough examination of the current state of the NHS.
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How Can the NHS Embrace Innovation?
Building an NHS that is fit for the future: how do we make the best use of new tech and embrace innovation to address ongoing pressures and strains on our…
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Getting Discharge Right: What you need to know
On 4 September 2024, we hosted a virtual roundtable on one of the most urgent challenges facing our health services - getting discharge right. We capture the…
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Getting Discharge Right: Looking Beyond Hospital Walls for Discharge Solutions
Every day, thousands of patients across the UK are delayed in hospital due to lack of capacity closer to home. Ahead of our Getting Discharge Right roundtable,…
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What a new Labour government means for sustainability and the net zero agenda in the UK public sector
A month and a half after Keir Starmer and the Labour party swept to power in Westminster, we reflect on the implications of the new government for…
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Sustainability in infrastructure: considerations for ICS Infrastructure Strategies
Ensuring environmental sustainability is a key component of your 10-year infrastructure strategy
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Space debris: the sustainability crisis that no one is talking about
The creation of space debris pollutes space and threatens assets in orbits - we explore 5 ways we can take action to tackle this crisis.
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How can UK regulators accelerate the drive towards a low-carbon future?
Reaching Net Zero is a clear priority of the new government, across both UK public services and industry. Our national regulators may play a crucial role in…
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Getting discharge right: making change happen in hospital discharge and intermediate care
Join our roundtable for thought leaders in health, social care and the voluntary and community sector: 16:30-18:00, 4th September 2024
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How can systems improve UEC performance and drive down costs?
Urgent and Emergency Care is currently facing a crisis, but there is real opportunity for improvement.
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From Welfare State to Wealth State: making public services brilliant without spending more
Our 5 recommendations for the new Labour government to make public services an engine of growth.
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Proud to partner with Virginia Mason Institute on major healthcare transformation
Complementary specialisms; diverse perspectives: reflecting on The PSC’s partnership with Virginia Mason Institute
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Matthew Traylen
Matthew Traylen Bio
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The first 100 days: what are some of the ways Labour can start to deliver on their healthcare priorities?
On the 76th birthday of the NHS, the newly elected Labour government have promised to ‘build an NHS fit for the future’. How can they achieve this?
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Carbon Literacy in the NHS
Building carbon literacy to drive towards net zero in the NHS
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What can we learn from national clinical transformation programmes?
Sharing our showcase from the European Healthcare Design Conference 2024.
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How can new hospitals enable clinical reconfiguration to deliver sustainable services that meet population needs?
Sharing our showcase from the European Healthcare Design Conference 2024.
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Election 2024: What have the main parties pledged for public services?
Last week, Labour, the Conservatives and the Liberal Democrats all launched their manifestos for the 2024 Election. The PSC take a look into what each party has…
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Key Takeaways from NHS ConfedExpo 2024
We reflect on a remarkable two days at NHS ConfedExpo 2024 and share our key takeaways from the team.
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Guidance on the financial implications of cloud transformations to save public services time and money
Based on our experience supporting public service leaders with their cloud transformations, we have compiled the most frequently asked questions regarding the…
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Social Value and Sustainability: Theory and Practice
Understanding, measuring, integrating and advocating for social value and sustainability in public services
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Dr Thomas Hannah
Thomas Hannah
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The PSC is committing to new, more challenging sustainability targets
We are delighted to announce that we are committing to new, ambitious emission reduction targets, in line with the latest climate science
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What does a good net zero programme look like for Integrated Care Systems?
The NHS has committed to reaching net zero in 2045 and Integrated Care Systems (ICSs) will play a key role in meeting this target. Discover what good looks like…
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The PSC Wins Double Silver at the HSJ Partnership Awards 2024
We are delighted to announce that we have been awarded double silver at The HSJ Partnership Awards in the categories: Patient Safety Collaboration of the Year…
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National knowledge transfer and skills building programme for 50 mental health NHS Trusts to improve equity of experience for detained patients
In the year to March 2022, black people were almost 5 times as likely as white people to be detained under the Mental Health Act. Mental health inpatients with…
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Tool 7 - Influence Model
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Tool 6 - Stakeholder Prioritisation Matrix
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Tool 5 - Pugh Matrix
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Strategic Thinking Course Materials
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Improving Hospital Discharge in Winter: Our Effective Collaboration Recipe
Winter brings with it significant pressure on health and care systems, which can lead to bed shortages and longer waiting times. It is all the more important…
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How Can National Agencies Ensure Defence, Safety And Security: Priorities For National Space Agencies In The Next Five Years
As space exploration and utilisation continue to advance at stellar speeds, national space agencies face critical challenges in ensuring defence, safety, and…
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20 years to build a hospital? How to save up to £7.5m by speeding up design and approvals for new hospitals & what this could mean for the New Hospital Programme
The PSC’s analysis reveals that a substantial portion of this time, over 60%, is spent navigating the complex business case and approvals process.
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Leading Complex Systems in Health and Care
Developing systems thinking and leadership for complex health and care systems
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Leadership in VUCA Environments
Developing leadership skills for volatile, uncertain, complex and ambiguous environments
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Putting Change Management into Practice
Driving organisational change as senior leaders
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Leading Improvements
Leading quality improvement work to make tangible change
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An Introduction to Strategic Thinking
Applying strategic thinking in day-to-day public sector work
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Sustainability in a Digital World: how to reduce your tech carbon footprint
Explore essential steps for reducing tech carbon footprint in the public sector with our blog on sustainable digital practices.
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Transforming Mental Health Services: The Impact of the Patient and Carer Race Equality Framework
In November 2023, the Patient and Carer Race Equality Framework (PCREF) was introduced, marking a significant step in addressing racial disparities in mental…
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Projects into Products: introducing user-centred design to the NHS
Three barriers to making users happy and how to overcome them
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Digital Services Doing Good: our highlights of the year
In a year that’s tested public services, digital design heroes inspire us with their commitment to ethics, trauma-informed solutions, sustainability, data…
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Reaching net zero in the NHS need not compromise patient care - in fact, it should enhance it
Discover how the NHS’s net-zero initiatives combat climate change while improving patient care. Explore three key areas: energy-efficient hospitals, community…
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Case Study: Migrating UKSA’s Monitor your Satellites service to Amazon Web Services (AWS)
Moving off the legacy GOV.UK PaaS platform to cloud-native AWS with a 20% cost saving
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PSAT Course Materials
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Case Study: Transforming Mental Health Inpatient Services with Sussex Partnership Foundation Trust
Transforming Mental Health Inpatient Services with Sussex Partnership Foundation Trust
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How can capability building bring about long-lasting change for public service organisations?
Training can play a pivotal role in increasing the productivity and versatility of a workforce.