Search Results — 100 results
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About The PSC
We exist to make public services brilliant
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Public Voice and The PSC’s Webinar: Celebrating the value and impact of lived experience involvement in health and care
Reflections from our webinar on the importance of lived experience involvement in research, policy-making and service improvement within health and care,…
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New report: The future of Smart Data – developing governance models
Commissioned by the Department for Business and Trade, our new report on developing governance models for Smart Data is now available on GOV.UK.
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Case Study: Business case for a new children’s hospital
Our client had been considering the development of a children’s hospital for over 20 years. We worked with partners in the region to develop a robust business…
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Celebrating the value of lived experience involvement in public services: reflections from The PSC team
The PSC team share their thoughts on where they have seen the value and impact of Lived Experience Involvement in public services.
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Case Study: Supporting the UK’s largest partnership business case
The PSC supported a world leading clinical-academic partnership which aimed to transform respiratory and cardiovascular service delivery for a population of…
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Hailey Blanchard
Hailey Blanchard, Consultant
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20 years to build a hospital? How to save up to £7.5m by speeding up design and approvals for new hospitals & what this could mean for the New Hospital Programme
The PSC’s analysis reveals that a substantial portion of this time, over 60%, is spent navigating the complex business case and approvals process.
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The PSC turns 20!
Looking back on 20 years of delivering lasting public impact.
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Complex Discharge Delays – a Success Story in Reducing Internal Assessment Delays
Saving £500,000 in just 90 days and reducing discharge delays by conducting a Time in Motion study and subsequent pilot to streamline operational processes.
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Synthetic Research is Happening – Here’s What’s Out There
AI-powered synthetic research is moving fast. Here’s how public service organisations can use the tools available to explore ideas sooner, without replacing…
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2025 Wrapped: What This Year Tells Us About the Next 20 for Public Services
From healthcare reform to AI acceleration, in our end of year podcast, The PSC team discuss a year of signals, shifts and renewed optimism for public services.
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Public sector business cases: set up for success
The Hospital Infrastructure Plan (HIP) has allowed many NHS Healthcare providers and systems to fast-track estate investment plans.
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The Next 20: Digitising Social Care
In our second episode of The Next 20 series, Michelle Corrigan from Digital Care Hub joins us to discuss the future of digital in social care, and how…
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Launching The Next 20: What Two Decades of Public Service Tell Us About the Future
David Seymour and Russell Cake, founders of The PSC, join Antonio Weiss to reflect on 20 years of change, and what it will take to redesign public services for…
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The PSC and Parkinson’s UK Shortlisted for The 2026 HSJ Partnership Awards
Our Time-Critical Medications Dashboard has received recognition from The 2026 HSJ Partnership Awards, which recognises supplier relationships with the NHS that…
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Fit for the Future: Realising the ‘Left Shift’ from Hospital to Community
Insights from The PSC’s roundtable on community health, innovation and system transformation to deliver the UK government’s priority of a left shift in care…
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The environmental cost of AI: How we’re approaching sustainable AI use at The PSC
AI’s environmental impact is bigger than most realise. We’re taking practical steps to shrink it, and helping others do the same.
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Reducing Hospital Admissions and Preventing the ‘Right Drift’ Through The British Red Cross’s High Intensity Users (HIU) Service
Cutting hospital admissions by 59% and contributing to the ‘left shift’ to community care by supporting frequent users of A&E services through the HIU…
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What Today’s Budget Means for the NHS
Digesting the key takeaways from the Autumn Budget 2025 in relation to the NHS - and what it means for the future of our health service.
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Urgent Treatment Centre (UTC) Delivery Support
Mobilisation of a co-located urgent treatment centre on the Hull Royal Infirmary site, improving 4-hour performance by 13 percentage points in its first year.
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New report: Research into Data Standards for Smart Data
Commissioned by the Department for Business and Trade, our new report on Data Standards for Smart Data is now available on GOV.UK.
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Understanding Consumer Perspectives on Smart Data Use Cases
The PSC has launched the nation’s first survey to understand consumers perspectives on Smart Data, including preferred use cases, attitudes to data sharing,…
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Quantum Technologies: Cool Science needing a Cool Environment
Exploring how quantum technologies could unlock breakthroughs - and will we be doing Quantum Computing in space one day?
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The NHS Medium Term Planning Framework 2026-27: The Key Takeaways
Last week, the NHS published the Medium Term Planning Framework on ‘delivering change together’ for 2026/27 to 2028/29. In this infographic we summarise the…
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Kirushne Suresan
Kirushne Suresan, Associate Consultant
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Sarah Routley
Sarah Routley, Associate Consultant
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Strengthening a Civil Service Team’s Capabilities in Complex Problem Solving
Over four months, The PSC helped a newly formed civil service team boost their confidence in structured problem solving by 34%, clarify their priorities, and…
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Transforming Discharge Processes in Hull & East Riding of Yorkshire
The PSC supported a 75% reduction in the number of long-stay patients delayed in hospital, through an innovative ‘recovery-first’ transformation approach to…
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UK Party Conferences 2025: Competing Visions for the Future of Public Services
From investment to reform, we unpack what the main UK political parties pledged for public services - from health, education, immigration and beyond.
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Reuben Cochrane
Reuben Cochrane, Associate Consultant
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Saoirse Osborne
Saoirse Osborne, Associate Consultant
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Dr Jessica Solomon
Dr Jessica Solomon, Consultant
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Tackling the Data Risks of ‘Bring Your Own Device’ in Adult Social Care
Research shows half of Adult Social Care providers use Bring Your Own Device (BYOD), but most lack proper policies. We’re soon launching a new tool in…
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Hanyi Wang
Hanyi Wang, Associate Consultant
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Ishita Jainer
Ishita Jainer, Associate Consultant
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Building Quantifiable Confidence with AI: Evidence from our AI Hackathon
How a one-day hackathon helped our team boost their confidence in using large language models (LLMs) by 17%.
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NHS Capital Programmes Must Embed Sustainability – Here’s How to Do It Well
Every capital programme is a chance to build a greener NHS – but only if sustainability stays on the agenda from day one.
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Top Use Cases for Synthetic User Research
Using AI-powered synthetic user research to help public service teams make faster, fairer, and more informed decisions.
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The PSC’s Response to DSIT’s Call for Evidence on Smart Data in Digital Markets
Unlocking the potential of Smart Data in digital markets to deliver innovative new services for consumers and businesses.
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Reflections on Public Service: Highlights from the Second Annual Kerslake Memorial Lecture
The Rt Hon Greg Clark on Bridging Local and National Government - and Renewing Universities’ Civic Mission
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Synthetic User Research: Scaling Insight with Generative AI
From hours of interviews to instant insight - how Generative AI is transforming qualitative research into scalable, balanced, and actionable intelligence.
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National Mental Health Act Quality Improvement Programme
Commissioned by NHS England and co-delivered with Virginia Mason Institute, we supported 51 mental health wards to deliver locally-led, centrally supported…
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Emon Choudhury
Emon Choudhury, Consultant
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Elisha Powell
Elisha Powell, Associate Consultant
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Tom Beach
Tom Beach, Financial Controller
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Juliana Simoes
Juliana Simoes, Senior Manager
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How the Electronic Patient Record (EPR) Sits at the Heart of Clinical Transformation: A Spotlight On Frailty
EPRs should go beyond data storage to improve patient outcomes and workforce efficiency. Here we explore how EPRs can deliver transformation, using frailty as a…
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Sophia Martin
Sophia Martin, Associate Consultant
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The PSC Joins the Space Technology Solutions Dynamic Purchasing System
We are delighted to announce that The PSC has been accepted on to the Crown Commercial Service’s Space Technology Solutions Dynamic Purchasing System 〈DPS〉.
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How can NHS leaders scale proactive care & personalised care planning for better prevention by 2027?
The 10 Year Health Plan commits the NHS to a nearly 500% increase in the proportion of people with complex needs who are benefiting from agreed care plans…
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Turning the UK Government’s Industrial Strategy into Public Impact: How Public Services Can Lead the UK’s Next Economic Chapter
How can we translate national policy into local results? We’ve digested the 160-page 2025 Industrial Strategy to identify five opportunities for public…
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AI Applied: Essentials for Public Services
Supporting public service professionals to confidently use AI to deliver and transform public services
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The UK Government’s 10-Year Health Plan: What NHS Leaders Need to Know for Strategic Planning and Health Service Transformation
We analyse the 10-Year Health Plan, exploring how its financial restructuring, value-based funding, organisational changes, workforce reforms, and digital…
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Insights from NHS Confed Expo 2025: Building an NHS Fit for the Future
Key takeaways for leaders from NHS Confed Expo 2025 - from AI and remote care, to workforce reset and practical steps to deliver better outcomes.
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How The PSC is Supporting the UK Smart Data Revolution
At the forefront of realising potential: how we are supporting the next steps for Smart Data.
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Human Insights: Video Series
How can public service leaders drive stronger performance? By creating environments where people can thrive. In this series, Associate Partner Eli Bond explores…
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The Spending Review 2025: Key Takeaways for Public Services
What does the published Spending Review 2025 say about the UK government’s investments in security, health and the economy over the next 5 years, and what…
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What will the 2025 Spending Review mean for public services?
How we expect the 2025 Spending Review to impact UK public services, examining departmental prioritisation and cost-saving measures in a constrained fiscal…
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The PSC in Conversation: Space for Growth - How do you make the ultimate space chocolate?
How much would you pay for a bar of chocolate made in outer space? In this bonus episode, we are rejoined by David Leslie from Lab287 to discuss why space…
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Celebrating the Power of Community: Mental Health Awareness Week 2025
Reflecting on our work to improve mental health care both within and by strengthening communities.
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Celebrating the Launch of Cohort 2: Culture of Care Programme Workshop Success
Setting the tone for positive change in mental health care through the Staff Care & Development strand of the Culture of Care Programme.
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How to Model the Economic and Social Impacts of Technical & Digital Innovation
Value Chain Simulation Modelling: A new approach that helps policymakers simulate future impacts of emerging technologies - aligned with HM Treasury Green Book…
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The Future of Space: Insights from Space Comm Expo & Farnborough International Space Show
What really goes on in space? And why is it so important to us on Earth? We headed to the Space Comm expo and Farnborough International Space Show to find out…
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Lord Victor Adebowale
Lord Victor Adebowale, Advisory Network Chair
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The PSC In Conversation: Space for Growth - Stellar Reflections from our Podcast Series
How can the UK government reach new heights by investing in the space and satellite industry? Join The PSC team as we share our final thoughts on the role of…
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Demystifying AI in Public Services - A Round Up from CDPS’ Dolenni Digidol Event in Swansea
Antonio Weiss, Senior Partner for Digital and AI, reflects on this week’s event held by CDPS.
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The PSC In Conversation: Space for Growth - Advanced Manufacturing in Space: A New Era for UK Innovation
How can space technologies help patients avoid going to hospital for treatment? And could we make the ultimate ‘space chocolate’? In our latest episode of…
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The PSC Joins UKspace to Champion Innovation in the Space Sector
We are very happy to announce that The PSC has officially joined UKspace as an SME member!
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The PSC In Conversation: Space for Growth - Star Wars: How Defence and Space are Critical for Economic Growth and Global Security
Why is Space the key to future national security? And how does this drive economic security? In our third podcast episode of our Space for Growth series, we are…
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The PSC In Conversation: Space for Growth - From Space to Earth: How Satellites are Revolutionising Life on Earth
How are satellite digital technologies changing the way we live — especially in our oldest industry, agriculture? And can fuel-hungry tech ever be green? Find…
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The PSC in Conversation: Space for Growth – The Role of the Space & Satellite Industry in UK’s Industrial Strategy
In this first episode of our latest podcast series ‘Space for Growth’, we are joined by Lord Victor Adebowale to discuss the government’s INVEST2035…
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Transforming UEC to Make Room to Bust the Planned Care Backlog: Roundtable Insights
Discover how NHS organisations are reducing emergency department pressures through innovative urgent care transformation strategies, to create capacity for…
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Urgent & Emergency Care: Bright shoots amidst a tough winter
We take a look into how some NHS systems are bucking the national trend and making progress on the performance, cost and quality of their UEC services, despite…
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Enhancing Culture and Psychological Safety in Critical Care: The ‘Even Better If’ Programme
The PSC supported the Critical Care team at Imperial College Healthcare NHS Trust, which is a directorate of around 800 staff, split across three sites.
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A Day in the Life of an Intern
Thinking about applying for an internship? Hear about a typical day in The PSC’s summer internship programme from one of our interns.
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NHS Planning Guidance 2025/26: Key Takeaways
What does the published NHS Planning Guidance 2025/26 say about NHS England’s priorities and what are its implications for ICBs and Trusts?
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NHS Planning Guidance 2025/26: Expected Changes and Priorities
Where is NHS England’s Planning Guidance for 2025/26 and what will we be looking for when it is finally published?
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UK Government’s AI Opportunities Action Plan: What does it mean for public services?
The Government’s AI Opportunities Action Plan, written by the technology entrepreneur Matt Clifford CBE, represents an important move towards realising the…
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2024 - That’s (Almost!) a Wrap
As 2024 comes to a close, we look back on a year of transformative change, bold initiatives, and extraordinary achievements across public services.
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Using Value-Based Healthcare Analytics to Improve Cancer Care Outcomes and Efficiency
Velindre University NHS Trust aimed to transform healthcare delivery through a Value-Based Healthcare program.
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Space and Satellites Sector Growth: Key Priorities for UK Leadership and Development
How industry leaders are shaping the future of the UK’s £18.9 billion space and satellites economy through innovation, talent development, and strategic…
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Unlocking the UK’s Space Potential: Insights from our Space for Growth Roundtable
On 14 November 2024, we brought together leading figures from across the UK space and satellites sector at our Space for Growth Roundtable, inspired by our…
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Katarina Klobasa
Katarina Klobasa, HR Advisor
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Space for Growth: Unlocking the Potential of the UK’s Space and Satellites Sector
The UK space and satellites industry is a hidden gem in our economy, consistently outpacing overall economic growth and poised for even greater expansion.
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Reflections on Public Service: Insights from the Inaugural Kerslake Memorial Lecture
On 8 October 2024, The PSC hosted the Inaugural Kerslake Memorial Lecture, honouring the legacy of Lord Bob Kerslake, our former chair.
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Embedding Psychological Safety
Enabling teams in your organisation to excel
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Paul Tadd
Paul Tadd, Manager
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Using Innovative Approaches to Confront Inequalities in UK Maternity Care
Building an NHS fit for the future: what role can digital technologies play in effectively addressing the root causes of inequalities in maternity care?
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An Innovative Approach to Neighbourhood Health Centres
Building an NHS that is fit for the future: how research into High-Intensity Use of A&E can shape our thinking on Neighbourhood Health Centres
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Lord Darzi Review: Key Takeaways and Our Contribution on UEC “Crowding Out” Other Services
The recently published review by Lord Darzi, a renowned surgeon and former Health Minister, provides a thorough examination of the current state of the NHS.
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How Can the NHS Embrace Innovation?
Building an NHS that is fit for the future: how do we make the best use of new tech and embrace innovation to address ongoing pressures and strains on our…
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Getting Discharge Right: What you need to know
On 4 September 2024, we hosted a virtual roundtable on one of the most urgent challenges facing our health services - getting discharge right. We capture the…
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Getting Discharge Right: Looking Beyond Hospital Walls for Discharge Solutions
Every day, thousands of patients across the UK are delayed in hospital due to lack of capacity closer to home. Ahead of our Getting Discharge Right roundtable,…
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What a new Labour government means for sustainability and the net zero agenda in the UK public sector
A month and a half after Keir Starmer and the Labour party swept to power in Westminster, we reflect on the implications of the new government for…
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Sustainability in infrastructure: considerations for ICS Infrastructure Strategies
Ensuring environmental sustainability is a key component of your 10-year infrastructure strategy
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Space debris: the sustainability crisis that no one is talking about
The creation of space debris pollutes space and threatens assets in orbits - we explore 5 ways we can take action to tackle this crisis.
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How can UK regulators accelerate the drive towards a low-carbon future?
Reaching Net Zero is a clear priority of the new government, across both UK public services and industry. Our national regulators may play a crucial role in…
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Getting discharge right: making change happen in hospital discharge and intermediate care
Join our roundtable for thought leaders in health, social care and the voluntary and community sector: 16:30-18:00, 4th September 2024
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How can systems improve UEC performance and drive down costs?
Urgent and Emergency Care is currently facing a crisis, but there is real opportunity for improvement.